淘宝交易如何取消退款申请?
2012年3月29日星期四 | | |如何取消退款申请?
抱歉哦,目前退款交易还没有直接取消的入口,如果您需要继续交易,可根据交易状态来操作:
交易状态为"买家已付款"
此交易状态时,买家需要撤销退款申请,必须由卖家操作发货,将交易状态变更为"卖家已发货",退款申请才能取消,取消成功后,交易正常进行,退款状态显示为"退款关闭"。后续若还有问题,在交易未成功之前可以再次申请退款。
交易状态为"卖家已发货"
此交易状态时,进入"我的淘宝"—"已买到的宝贝"页面,找到对应交易,点击"确认收货",钱款就会打款至卖家支付宝账户,交易状态变更为"交易成功",退款也就取消了。此状态退款一旦取消就不能重新申请,请谨慎操作。建议积极联系卖家友好协商。
购物车订单多个宝贝申请退款,若只取消其中一件宝贝的退款申请,进行订单部分商品确认收货即可,点击这里查看操作介绍。
友情提醒:如交易问题未解决,切勿轻易点击"确认收货"。如需要修改退款协议,点此查看操作介绍。
参考:http://service.taobao.com/support/knowledge-1115617.htm
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